Palmer-Donavin is an Ohio corporation (“us”, “we”, or “our”). We operate the www.palmerdonavin.com website and the PD Connect mobile application (together the “Website”).
While using our Website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address, date of birth, age, payment history, credit or debit card information and bank account information (“Personal Information”).
We collect this information for the purpose of providing service and support, identifying and communicating with you, responding to your requests/inquiries, servicing your purchase orders, and improving our services. We will not share your Personal Information with any third party, other than those third parties who we have contracted with who are necessary to fulfill your purchase orders, requests, or answer your question(s).
We may process and maintain communication data which includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping, and for sending promotional emails when we have your consent to do so. We collect and process this information to assure we can communicate timely and appropriately with you, maintain records of your relationship with us, and to pursue or defend legal claims.
We collect information that your browser sends whenever you visit our Website (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages and other statistics. We process this data to analyze your use of our website and other online services, to ensure the security of our website, to maintain back-ups of our website and/or databases, to enable publication and administration of our website, to operate our website and ensure relevant website content, assure relevant services and products are provided to you, as well as administration of other online services and business operations.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provides information on how to accept cookies, disable cookies or to notify you when receiving a new cookie.
If you do not accept cookies, you may not be able to use some features of our Website and we recommend that you leave them turned on. However, the option is yours.
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
As stated herein, our Website allows trusted third parties (“Trusted Parties”) who have contracted with us, to sell, trade or otherwise transfer personal information from users of our Website. However, except for those Trusted Parties, we do not sell, trade or otherwise transfer personal information to third parties.
We may employ third party companies and individuals to manage our Website, or to perform services such as payment processing and/or to assist us in analyzing how our services are used (“Service Providers”). These Service Providers have access to your Personal Information only to perform specific tasks on our behalf and are obligated by contract with us not to disclose or use your information for any other purpose.
We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.
The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.
However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.
Our Service is directed only to persons who are 16 years of age or older.
We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 13 with or without verification of parental consent, we will take steps to remove that information from our servers.
Your Privacy Rights
Right to Know: you have the right to know whether we have collected personal information from you. You may submit up to two access requests within a 12-month period directing us to disclose any of the following to you:
Right to Delete: you have the right to request that we delete any of your personal information that we have collected from you with certain exceptions. We may refuse your deletion request if permitted by law. If we deny your deletion request, we will tell you why the request was denied. Additionally, if we can verify your request and determine that no exception to deletion applies, we will direct any of our service providers that have received your personal data to delete your personal information from their records as well.
Please remember that if you post any of your personal information to those companies’ platform, even on our pages, such information may be collected and used by others over whom we have no control. We cannot control the use made by these third parties of the information that you post or otherwise make available to the social media companies.